I look at a lot of small businesses for sale. Some are listed publicly. Some aren’t listed anywhere — just an owner quietly thinking about it who hasn’t told anyone yet.
And one thing I hear from owners all the time is:
“I want someone who will take care of my people.”
I believe most of them mean it.
They tell me about employees who have been there for years. People who helped them build the company. People they genuinely care about.
Then I look at the payroll.
And sometimes the numbers tell a different story.
Because a business can look very profitable when the people doing the work are paid less than it would cost to replace them.
Sometimes that person is the owner
Maybe the owner pays themselves $50,000 a year, but replacing everything they do would cost $150,000.
That extra $100,000 shows up as cash flow.
And if the business sells for three times cash flow, that could make the business look $300,000 more valuable.
Nice for the seller.
Not so nice for the buyer who has to hire the replacement.
The same thing can happen with the team
If wages have been kept low for years, the business may look extremely profitable.
But what happens when people start leaving?
What happens when the new owner has to raise pay?
What happens when the person who knows every customer decides it isn’t worth it anymore?
Suddenly some of that profit disappears.
So I’ve started asking a different question
Not just: how much cash flow does this business produce?
But: what would it cost to run this business well after the seller is gone?
That includes replacing the owner.
Keeping good people.
Paying them fairly.
And making sure the profits are actually sustainable.
Because sometimes a great cash flow number means you found a great business.
And sometimes it means the real expenses just haven’t shown up yet.
That’s a pretty important difference when you’re about to pay a multiple of that number.
— Tony
The Next Chapter — a small group of people building, buying, and investing. We meet every other Thursday at 4 PM PT for 60–90 minutes on Zoom.